LIVE WORKSHOP:
Building Your First AI-Powered
CX Communication Flow
Date: October 16, 2026 (Friday)
Time: 1:00 PM - 5:00 PM
Location: The Function Room
(9th Avenue Corner 28th Street Active Fun Building, BGC, Taguig)
About the Event
In modern customer experience (CX), speed, personalization, and seamless automation are critical to keeping engagement high and operations efficient. This live workshop turns ideas into action by focusing on agentic AI automation. The event flows from foundational concept to hands-on execution: participants will learn how agentic AI works and immediately apply those insights to build their own functional AI-powered CX communication flow before the session ends.
Joseph "Seph" Buluran will lead participants through the technical framework of agentic AI automation. Drawing on his expertise in enterprise architecture, he will walk attendees step-by-step through designing, building, and deploying real-world customer communication workflows, providing the practical guidance needed to master automated CX solutions.